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Orders
Below are some of are common questions about orders
How do I place an order?
Simply browse your favorite products, add them to your cart, and proceed to checkout. Fill in your delivery details and choose Cash on Delivery to complete your order.
Can I cancel or modify my order?
If your order hasn’t been processed yet (within 24 hours), you can email us at
theemiratibazaar@gmail.com to request cancellation or changes.
I didn’t receive an order confirmation. What should I do?
Please check your spam or promotions folder. If still not found, contact us via email with your name and phone number used during checkout.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does delivery take?
Delivery takes 3–5 business days after your order is processed.
How much does shipping cost?
We offer free shipping on all orders all over UAE.
Which courier service do you use?
We work with reliable local delivery partners to ensure safe and fast delivery across both countries.
Do you offer Cash on Delivery?
Yes, Cash on Delivery (COD) is available for all orders.
What if I receive a damaged or faulty product?
If your item arrives broken, faulty, or incorrect, you are eligible for a free replacement. Just send us a video of the issue within 7 days of delivery to get started.
How do I request a replacement?
Email us at theemiratibazaar@gmail.com with your order details and a short video showing the issue. Our team will guide you step-by-step.
Is there a replacement time limit?
Yes. We accept replacement requests within 30 days of delivery.
- Free replacement
- Replacement possible with applicable charges
Do you offer refunds?
No, we currently do not offer refunds. We only process replacements for eligible cases.
Can I return a product if I change my mind?
Unfortunately, we do not accept returns for change-of-mind or non-defective items. Only defective, broken, or incorrect products qualify for replacement.